How to Launch Your NDIS Business in 2025: A Step-by-Step Guide
Thinking of starting your own NDIS business in 2025? You’re not alone, and you’re in the right place.
The NDIS space is growing fast, and now more than ever, Australians need quality service providers who are reliable, organised, and most of all compliant. But the process to get started can feel overwhelming, confusing, and (let’s be honest) like a bit of a red tape nightmare.
We’ve created this simple, step-by-step guide to walk you through exactly how to launch your NDIS business without the headaches.
Step 1: Decide What Kind of NDIS Business You Want to Run
Are you a support worker going solo? A cleaner? A therapist? Maybe a plan manager?
There are two main categories:
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Unregistered NDIS Provider – You don’t need to go through the official NDIS registration process. You just need to follow the NDIS Code of Conduct and invoice correctly.
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Registered NDIS Provider – You’ll go through a full registration audit and be able to support participants with NDIA-managed funding.
📌 Tip: Most new businesses start as unregistered providers because it's faster and cheaper.
Step 2: Set Up Your Business Structure
Before you can deliver services, you’ll need to get your business basics sorted:
✅ Choose your business name
✅ Get an ABN
✅ Set up insurance (public liability + professional indemnity)
✅ Create a business bank account
Step 3: Prepare Your Legal & Compliance Documents
This is where most new providers get stuck.
You’ll need:
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A compliant Service Agreement
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Policies & procedures if you're planning to register
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A basic Client Intake Form
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Invoice templates that meet NDIS claiming rules
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A privacy policy and terms if you’re collecting any personal info
🔑 This is exactly what Launchly provides in our ready-to-use bundles.
Instead of spending hours creating everything from scratch (or paying $2,000+ to consultants), you can download professionally written templates and customise them in minutes.
➡️ Browse our Business Starter Kits
Step 4: Create a Simple Online Presence
You don’t need a fancy website (yet), but having a place where people can find you is a must. At a minimum:
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A professional email address
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A Google Business listing
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A social media profile (Instagram or Facebook)
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Optional: a basic website or Linktree with your services, pricing, and contact info
We even offer NDIS website templates to make this step easy too.
Step 5: Understand How NDIS Payments Work
The biggest rookie mistake? Not knowing how you’ll get paid.
There are three types of funding:
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Self-managed: Clients pay you directly
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Plan-managed: You send your invoice to their plan manager
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NDIA-managed: You must be a registered provider to claim from the portal
Always ask what funding type your client has before you start work.
📌 Launchly’s bundles include invoicing guides and example service bookings so you can feel confident from day one.
Step 6: Start Marketing Yourself
Once you're ready to go, it’s time to tell people!
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Start with your own network—friends, local groups, community pages
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Reach out to local Support Coordinators and Plan Managers
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Use Instagram and Facebook to show your services, values, and testimonials
Not sure how to market yourself? We include Canva social media templates in many of our packs so you can show up professionally with minimal effort.
Ready to Launch Without the Stress?
At Launchly, we’ve helped 1000s of Aussie providers start strong—without wasting time, money, or energy on things you shouldn’t have to reinvent.
✅ Service Agreement templates
✅ Invoice and client intake forms
✅ Business starter checklists
✅ Canva social media templates
✅ Optional bundles for support workers, cleaners, therapists & more
Need a head start? Add Customisation Service and get a turnkey policy set matched to your business.
You’ve got this—and we’ve got your back.
Skip the stress, stay compliant, and focus on doing what you love: supporting your clients.