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Admin help that gets the NDIS.”

We speak fluent NDIS.

With real experience in NDIS, we understand the ins and outs of the NDIS – no explanations needed.

No fluff – just done-for-you admin.

We get in, get it sorted, and get it off your to-do list. No time-wasting, no busywork—just efficient support that actually helps.

Affordable monthly retainer packages.

Choose a plan that fits your workload and budget. No lock-ins, just clear pricing and reliable support when you need it.

You stay compliant. We handle the chaos.

NDIS rules? Portals? Invoices? Let us keep things organised, tracked, and claim-ready—so you can focus on supporting participants.

Flexible. Friendly. Reliable.

We're here to adapt to how you work. Whether you're a solo provider or a small team, we slide into your systems seamlessly.

Meet Steph - Your admin support Guru

You can think of me as your business Sidekick, your go-to Gal, Your organiser and Chaos manager. I am here for you to sort your NDIS business and lighten your load.

As a former NDIS plan manager, I am equipped with knowledge and experience to help you reach your business goals and do the "work, work" for you!

We specialise in NDIS Business Admin Support

Whether you need us to take 2 things or 10 things off your plate, we are here for you!

Who We Work With

✔️ NDIS Plan Managers
✔️ Support Coordinators
✔️ Sole Traders
✔️ Therapists & Allied Health Teams

✅ If you're running an NDIS business — we can support you.

Virtual Assistant FAQ's

Would you be my employee?

We operate as independent subcontractors with our own ABNs.

This means you’re not responsible for our tax, superannuation, or training. We bring strong NDIS knowledge and experience to the table — no coaching or onboarding is required on your end.

What are the type of things you can help with?

We can assist with practically anything and everything — from email triaging and inbox management to maintaining client files, following up invoices, and streamlining your admin systems. Whether it’s booking appointments, managing service agreements, onboarding new clients, tracking compliance documents, or simply keeping your day-to-day operations running smoothly, we’re here to lighten the load so you can focus on delivering your services.

As experienced NDIS professionals, we understand the unique demands of your business and can hit the ground running without the need for training or supervision.

Will I be locked into a contract?

Absolutely not. We don’t lock you into any long-term contracts. All we ask is for 2 weeks’ notice if you decide to end services.

This allows us to finalise any outstanding tasks and ensure a smooth, organised handover of all relevant files and responsibilities.

How will I know if your services are right for me?

This is where the discovery call comes in.
This is a 15 minute obligation free chat to discuss your needs. If we feel we are not the best fit for your business, we will be honest and tell you.

We typically support Sole Traders, Small Businesses, and Medium-sized NDIS Providers who:

  • Don’t fully understand the NDIS system
  • Spend too much time chasing unpaid invoices
  • Feel overwhelmed managing client files and onboarding
  • Are bogged down with admin instead of delivering income-generating services

How do the retainer hours work?

You choose a package of hours per month, and we track time spent across agreed tasks. Simple, transparent, no surprises.

Do you work in my systems?

Yes! We slip right into your systems. We’re comfortable in Microsoft 365, Asana, Xero, Adobe and more. Even if we don't know your system, we're tech nerds and can quickly learn any system.

Ready to reclaim your time?

Let Launchly handle your admin, so you can focus on what matters.

Still have a question? Drop us a line!