How to Set Your Rates as an NDIS Provider (Without Undercharging Yourself)
If you're new to the NDIS world, you’ve probably asked yourself:
👉 How much should I charge for my services?
Pricing your services as an NDIS provider can feel like walking a tightrope.
Charge too little, and you’ll burn out trying to make ends meet.
Charge too much, and you risk breaching NDIS price limits or losing trust with clients.
The good news? You can set rates that are fair, compliant, and sustainable—you just need to understand the rules and know your value.
Let’s break it down.
What Are the NDIS Price Limits?
The NDIS sets a maximum rate for most services in its official document, the NDIS Pricing Arrangements and Price Limits (formerly called the “Price Guide”).
These rates vary depending on:
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The type of service (e.g. support work, therapy, transport)
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The day and time (weekday vs. after hours vs. public holiday)
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The participant’s location (urban, regional, remote)
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The level of support required
📌 You cannot charge more than the listed rate if the participant is:
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Plan-managed
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NDIA-managed
✅ You can charge above the limit only if your client is self-managed and agrees in writing.
So… How Should I Set My Rates?
Here’s a simple step-by-step:
Step 1: Find Your Support Category
Use the NDIS Pricing Arrangements to locate your service type.
Examples:
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01_011_0107_1_1 = Assistance with Self-Care Activities
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04_104_0125_6_1 = Community Participation
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15_056_0128_1_3 = Therapeutic Supports
Step 2: Check the Maximum Rate
Find the hourly/unit price for your support type, time of day, and region.
Example:
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Standard weekday rate for Level 2 support work (urban): $62.17/hour
Step 3: Decide Where You Sit
Ask yourself:
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Are you brand new? Consider starting slightly under the max rate to build trust.
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Do you have experience or qualifications? Consider charging the full rate.
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Are you adding extras (e.g. transport, report writing)? Bundle those into your service if allowed.
Struggling to set fair NDIS rates? Use Launchly’s editable pricing guides and templates to avoid undercharging yourself.
Step 4: Confirm the Participant’s Funding Type
Always ask:
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Is the participant self-managed, plan-managed, or NDIA-managed?
This determines whether you must stick to the price limit or if you can negotiate.
Step 5: Package It Up
If you offer multiple services, or longer sessions, consider offering packages. This helps:
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Simplify quoting
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Communicate value clearly
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Avoid disputes over time increments
Example:
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“2-hour community access session – $124.34 (Level 2 weekday rate)”
Common Pricing Mistakes to Avoid
❌ Charging above the cap for plan-managed clients
❌ Not disclosing rates in your service agreement
❌ Quoting rates without checking the latest Price Guide
❌ Undercharging to be “competitive”—then burning out
Launchly Tools to Make Pricing Easy
You don’t need to guess or build a pricing table from scratch.
Launchly offers:
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✅ Editable pricing guide cheat sheets
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✅ Service package templates for community access, cleaning, therapy & more
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✅ Invoice-ready rate tables for weekday/weekend/public holiday rates
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✅ Customisable service agreement templates with pricing sections built-in
Final Thought: Price with Confidence, Not Fear
Your services are valuable. And the right clients will pay your rate—especially if you're professional, compliant, and clear about your value.
By understanding the NDIS price rules and packaging your services well, you’ll avoid undercharging, protect your time, and grow a sustainable business that works for you.
Ready to simplify pricing and protect your time? Shop Launchly’s Pricing & Admin Bundles today.