NDIS Module 4 Documentation System — Specialised Support Coordination

Specialised support coordination supports participants experiencing complex situations, interacting risks or significant barriers to implementing their NDIS plan.

The Module 4 Specialised Support Coordination Documentation System helps providers demonstrate how they identify complex needs, coordinate multiple services, respond to crises, monitor plan implementation and protect participant choice.

The pack covers all three Module 4 outcomes:

• Specialised support coordination
• Management of NDIS supports
• Conflict of interest

What is included

• Specialised support coordination policy
• Complex-risk and crisis-response policy
• Plan implementation and value-for-money policy
• Conflict-of-interest and referral-integrity policy
• Complex situation and coordination assessment
• Crisis and support-breakdown response plan
• Participant plan implementation plan
• Provider comparison and participant-choice record
• Multi-provider case-conference record
• Mainstream and community service engagement record
• Budget, utilisation and service-agreement monitoring
• Participant capacity-building plan
• Outcomes, reporting and plan-review record
• Conflict-of-interest disclosure record
• Worker competency and supervision record
• Audit evidence checklist
• Interview and practice-observation guide
• Accessible participant information
• Governance and participant-oversight Excel register

Best suited to

Registered providers delivering specialised support coordination to participants with complex support environments.

Important

This pack is designed for specialised support coordination. It does not replace emergency services, professional clinical advice, plan-management responsibilities or provider-specific legal obligations.